Horrible customer service and rude. Don't come here
Was just informed by my daughter that she was charged 100.00 cash only!! for them not to to tow her car while she was standing there... it's a shame that they can take advantage of young Stockton students this way. !!!! This is not a way to run a business!! I'll will not be surprised that they'll be out of business soon !!!! Karma!!
This company lied to me and wasted my time the dispatcher sounded drunk. When we first called they told us that the driver would be out in an half an hr. And they would call when they got there. Well we waited then called back after not getting the call they promised us the driver would do when he got out to us. I called the dispatcher again and was told that the driver would be out in an half an hr. And again we got no call. I was lied to 2 more times after this. This is a horrible way to treat your customers I own a transportation company and lying to your customers is horrible In a person's time of need. I would never use this company or recommend them to anyone. I tried to call and complain about the situation and it seems like the guy is worried about why I want to talk to the owner he told me she is out on the road. DON'T USE THIS COMPANY THEY DON'T CARE ABOUT THERE CUSTOMERS!!!!!!! ZERO STARS
my car broke down in an area i was not familiar with so i came across city wide towing they arrived very quickly and were very nice and professional excellent customer service !!!!! i would definitely recommend !!!!
I am a AAA member, AAA dispatches the closest available service provider so unfortunately I don't get a choice of using city wide living in Atlantic City. I recently placed a call for roadside assistance, specifically a tow to a non AAA service station. The company dispatched was city wide towing located in Atlantic City. AAA gave ETA of 40 minutes. The driver called me 20 minutes later stating he would be on location with in 10 minutes. Did not arrive for 30 minutes. AAA offers live time tracking, unfortunately there is no quality assurance system in place to give a checks and balances of service providers, meaning the driver was able to mark himself on location when in fact he was more than 10 minutes away. Which makes it look to AAA that he was within his 40 minute alotted response window, so the company's contract does not suffer. I have used AAA in my number of years as a member 7 to be exact, ONLY ever having an issue with city wide. In late June/ early July of 2016 my vehicle battery died and I requested road side assistance to jump start it. The tech that city wide sent to me stated that he had run a test on the battery, the battery failed meaning he could not jump it, he would have to replace the battery for "FEE"! When I refused and stated I would remove the battery myself to walk to autozone where the battery was warrentied the tech SUDDENLY had an epiphany that the battery was just fine and could in fact be jump started. City wide is unreliable and makes attempts to con good AAA customers. AAA should reconsider your contract with city wide. Anyone who uses city wide on their own free will, good luck getting swindled out of your hard earned money!
Citywide Towing is a US Car Dealer based in Atlantic City, New Jersey. Citywide Towing is located at 2416 Fairmount Ave, Atlantic City, NJ 08401, USA.
Please contact with Citywide Towing using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Citywide Towing opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Atlantic City