Went to an event at the Atlantic City Convention Center. The walk isn't so bad to there and it's right next to the boardwalk as well. The room is nice but our toilet screeches every five minutes. Breakfast was okay. TV is okay. The bed is comfortable and the air conditioning works nicely. Staff is very friendly and helpful. Had an issue where our tub didn't have a shower curtain and they put a new one on right away. The stay was nice.
Pulled up to the hotel and it looked deserted. Attendant barely spoke English. Received our keys and took an elevator up to our floor. Door looked like metal reinforced entryway into a morgue from the 1920s. Neither key worked. Went back to lobby and checked out. Would not recommend this to anyone. I wonder if the owner of the hotel own house looks the same ?
The worst ever. Only one heater worked and their reply was they are only required to have one working. 26degrees outside. Housekeeping didn't change sheets or make the bed, their answer they change them every other day. I asked for a extra blanket they gave me one with burn holes in it. Didn't vacuum the floor either. They call hot water and oatmeal continental breakfast. Not worth saving the extra dollars it was terrible. I DO NOT RECOMMEND THIS PLACE TO ANYONE. I had pictures they must have removed them.
Pulling up to the hotel was concerning. Ripped curtains, broken windows, gated off and abandoned parking deck. The exterior of the building was heavily weathered and the lobby looked reminiscent of something from The Shining. The room itself however was okay. Appeared recently renovated (poorly). Light switches had a confusing operation and one smoke detector was missing. Walls showed water damage from sometime in the recent past. No bedbugs. Could be worse I suppose.
We stayed in this hotel for a weekend. I booked it because the advertised price was reasonable and it was very close to boardwalk. The distance from boardwalk was really great. That was the only positive thing about this hotel. We were given a room with not working air conditioner and when I complained to front desk I was told that if I complain one more time my money will be refunded and I can move out from the hotel. What kind of customer service is that?! That was the worst customer service I had in my 37 years in the US. The rooms are very old and amenities need a major renovation. The entire weekend one elevator was not working and a couple of times we had to use cargo elevator to get to our floor. And to top it all the final price was not the advertised one. I definitely think that I did not get my money’s worth.
Baymont Inn Suites Atlantic City Madison Hotel is a US Lodging based in Atlantic City, New Jersey. Baymont Inn Suites Atlantic City Madison Hotel is located at 125 S Dr Martin Luther King, Atlantic City, NJ 08401, USA.
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